SAP BRIM in Action
febrero 20, 2025
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With our diverse services portfolio, our expertise lies in delivering top-notch services for SAP BRIM and SAP CX because that’s what we excel at. Our focused approach ensures that we provide unparalleled solutions in these domains, delivering results that matter for our clients.
Solution Implementation
Full-cycle implementation of SAP solutions tailored to clients’ specific needs.
Integration with other SAP or non-SAP systems for seamless operations.
Integration with other SAP or non-SAP systems for seamless operations.
Optimization
Assess and enhance existing SAP solutions to improve efficiency.
Identify and eliminate bottlenecks and performance issues.
Identify and eliminate bottlenecks and performance issues.
Custom Development
Develop custom SAP solutions or add-ons to address unique business requirements.
Enhance existing SAP functionalities to align with evolving business needs.
Enhance existing SAP functionalities to align with evolving business needs.
Data Migration Services
Data migration services, ensuring a smooth transition when moving from legacy systems to SAP.
Verify data accuracy and integrity throughout the migration process.
Verify data accuracy and integrity throughout the migration process.
Upgrades and Patch Management
Assist clients in keeping their SAP solutions up-to-date by managing system upgrades and patches.
Ensure compatibility with the latest SAP software versions.
Ensure compatibility with the latest SAP software versions.
Remote Monitoring and Maintenance
Provide remote monitoring and maintenance services to ensure the continuous, error-free operation of SAP systems.
Proactively identify and address issues before they impact the business.
Proactively identify and address issues before they impact the business.
Managed Services
We offer comprehensive managed services, including 24/7 support, performance monitoring, and issue resolution.
We act as a long-term partner for maintaining and improving your SAP systems.
We act as a long-term partner for maintaining and improving your SAP systems.
Customer Experience Enhancement
We Assist our clients in improving the customer experience by optimizing user interfaces, simplifying processes, and personalizing interactions.
Staff Augmentation
Staff Augmentation allows you to extend your IT team with our SAP experts. We provide skilled professionals who seamlessly integrate into your organization to fill temporary roles, complete specific tasks, or contribute to project teams. This service is flexible and helps you meet short-term or long-term staffing needs, ensuring continuity and quality in your SAP operations.
BPO Services in SAP BRIM
Our Business Process Outsourcing (BPO) services in SAP BRIM are designed to offload specific operational tasks or entire business processes to our team of experts. By entrusting us with these responsibilities, your organization can focus on core business activities while benefiting from increased efficiency, cost savings, and the high-level expertise required for SAP BRIM processes. We offer BPO services tailored to your unique business needs, covering functions such as billing, invoicing, customer support, and more.
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Billing Solutions
SAP BRIM and SAP Subscription Billing
SAP BRIM (Billing and Revenue Innovation Management) encompasses a suite of modules and functionalities designed to address various aspects of billing, invoicing, and revenue management. Within SAP BRIM, you’ll find different modules, such as Subscription Order Management (SOM), Convergent Charging (CC), Convergent Invoicing (CI) and Financial Contract Accounting (FICA). Each module plays a specific role in the overall solution, contributing to a comprehensive approach to billing and revenue management… We specialize in SAP BRIM and all its modules.
SAP SOM
Subscription Order Management is a separate CRM system within the system network of SAP BRIM. It was specially developed for order management in the case of physical goods, services, and subscriptions. All contracts can be easily managed throughout the entire lifecycle.
SAP CC
In the BRIM solution landscape, Convergent Charging is responsible for the rating (pricing) and charging (determination of invoice recipient) of services (subscription and/or use-based services).
SAP FI-CA
Contract Accounts Receivable and Payable (FI-CA) in SAP enables performant (parallelized) processing of all processes in receivables management as standard. All upstream and downstream systems can be easily connected without any complications.
SAP CI
SAP Convergent Invoicing makes it possible to implement the business process from consumption of a service, pricing and billing through to dispatch of the invoice to the customer.
SAP CM
SAP Convergent Mediation is responsible for gathering, normalizing, and forwarding usage data from various network or service sources, ensuring that billing systems receive accurate and consistent information for rating and invoicing purposes.
SAP Subscription Billing
SAP Subscription Billing is a cloud-based solution that allows you to create flexible and personalized billing models tailored to your specific needs, efficiently optimizing your entire subscription lifecycle.
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CX solutions
SAP Customer Experience
SAP Customer Experience (SAP CX) is a suite of integrated solutions designed to enhance customer engagement and improve the overall customer experience. It encompasses a range of applications, including SAP Marketing Cloud (C/4HANA), SAP Sales Cloud (C/4HANA), SAP Service Cloud (C/4HANA), and SAP Commerce Cloud (C/4HANA). These solutions collectively address marketing, sales, service, and commerce functions, providing businesses with tools to create personalized customer interactions, streamline sales processes, deliver efficient customer service, and optimize e-commerce experiences.
SAP Marketing Cloud (C/4HANA)
SAP Marketing Cloud within the C/4HANA suite empowers businesses to execute targeted marketing campaigns, analyze customer interactions, and create personalized experiences.
SAP CRM Marketing (CRM On Premise)
SAP CRM Marketing, an on-premise solution, provides tools for planning, executing, and analyzing marketing activities to enhance customer engagement.
SAP Sales Cloud (C/4HANA)
SAP Sales Cloud under C/4HANA supports sales teams with tools for lead management, opportunity tracking, and efficient sales processes.
SAP CRM Sales (CRM On Premise)
On-premise SAP CRM Sales equips organizations with comprehensive sales functionalities, from lead to order management.
SAP Service Cloud (C/4HANA)
SAP Service Cloud, part of C/4HANA, enables businesses to deliver exceptional customer service through efficient case management, knowledge sharing, and service analytics.
SAP CRM Service (CRM On Premise)
This on-premise CRM solution focuses on optimizing service processes, including incident management, service request handling, and customer support.
SAP CRM Interaction Center (CRM On Premise)
CRM Interaction Center, an on-premise solution, provides tools for managing customer interactions, service requests, and support processes.
SAP Commerce Cloud (C/4HANA)
SAP Commerce Cloud within C/4HANA delivers a comprehensive e-commerce platform, supporting online sales, product management, and customer experience.
Our focus
Our focus
Our passion lies in SAP Billing
Our passion lies in SAP Billing (SAP BRIM and Subscription Billing) and SAP CX (SAP CRM and SAP C4/HANA) along with all its solutions. We professionally and technologically comprehend the solutions in the stacks. Our team of architects and principal consultants designs scalable, secure, and future-proof solutions, always considering the big picture even when implementing detailed requirements.
Billing
• SAP BRIM (SOM, CC, CI, FI-CA)
• SAP Subscription Billing
Marketing
• SAP Marketing Cloud (C/4HANA)
• SAP CRM Marketing (CRM On Premise)
Sales
• SAP Sales Cloud (C/4HANA)
• SAP CRM Sales (CRM On Premise)
Service
• SAP Service Cloud (C/4HANA)
• SAP CRM Service (CRM On Premise)
• SAP CRM Interaction Center (CRM On Premise)
Contact
Get in touch
ENSSER | Enterprise Software Services
1001 Brickell Bay Dr #2700, Miami, FL 33131 – USA
Call us
+1 (401) 594-9459 (USA) | +54 (911) 5988-9459 (ARG)
Mail us
info@ensser.com